Our Comprehensive Process Guide for a Clear Insight into Our Services
A TRANSPARENT PROCESS
Client Consultation
• When property damage occurs, call us for an initial consultation.
Damage Assessment
• Our lead public adjuster, Benji Licht, conducts a thorough assessment of the damages, documenting all aspects of the loss.
Documentation Preparation
• Based on our public adjuster's assessment, a comprehensive documentation package is prepared. This includes photos, detailed damage reports, repair estimates, and any other relevant documentation.
Claim Submission
• Our public adjuster assists you in submitting the claim to the insurance company, ensuring that all necessary documents are properly organized and submitted.
Claim Assignment
• The insurance company assigns a claims examiner to review the submitted claim.
Document Verification
• The claims examiner verifies the documentation provided, assessing the validity and extent of the damages claimed.
Communication with Public Adjuster
• If there are any questions or additional information needed, the claims examiner communicates with our public adjuster to clarify details.
Negotiation Process
• Our public adjuster and the claims examiner engage in negotiations to reach a fair settlement. We advocate for your interests, presenting evidence and supporting documentation.
Resolution Discussions
• The parties collaborate to resolve any discrepancies or disputes regarding the scope of damages and the settlement amount.
Agreement Reached
• Once an agreement is reached between us and the claims examiner, a settlement amount is determined.
Payment Processing
• The insurance company processes the payment based on the agreed-upon settlement. This includes compensation for damages and necessary repairs.
Final Documentation
• Our public adjuster ensures that the final settlement documentation is accurate and complete.
Client Satisfaction
• We conduct a post-settlement review with the property owner to ensure satisfaction with the process and the final outcome.
Documentation Closure
• All relevant documentation, including settlement agreements and receipts for repairs, is properly closed and archived.
At Base Claims, transparency is our foundation. Understanding the insurance claim process and fees is your right, and we are committed to providing clarity every step of the way.
Wondering how fees get paid? Don't worry! We don't get paid until you do.
Check out Base Claims fees.
THE BASE CLAIMS DIFFERENCE
By integrating the work of our public adjuster into the existing or new claims submission process, you enhance the likelihood of a successful and fair outcome. Their expertise in assessing damages, negotiating with insurance companies, and advocating for your interests can significantly improve the efficiency and effectiveness of the claims process.