Frequently asked questions
A public adjuster assists policyholders in navigating the insurance claims process, ensuring fair and maximum compensation for property damages.
Public adjusters bring expertise in assessing damages, negotiating with insurance companies, and maximizing your claim settlement, ultimately saving you time and ensuring a fair outcome.
We provide services in the following Florida counties: Miami-Dade, Hernando, Lee, Indian River, Pinellas, Broward, Manatee, Brevard, Collier, Sarasota, Palm Beach, Martin, Charlotte, Hardee, St Lucie, Citrus, Pasco, Sumter, and Desoto.
We specialize in handling a wide range of damages, including but not limited to storm damage, water damage, fire damage, mold damage, and more.
Contact us for a consultation. We will assess your situation, guide you through the process, and begin the necessary steps to initiate your claim.
Public adjuster fees at Base Claims are structured on a contingency basis, ensuring that you pay nothing unless we successfully settle your claim. Our fees are capped as follows:
For residential, no more than 20% on new (non-state of emergency) or reopened claims.
For residential, no more than 10% of any claim resulting from a state of emergency declaration within the first year (applicable to homeowner and condo association policies only).
For commercial claims, percentages may vary.
Yes, you can hire a public adjuster at any stage of the claims process. We can reassess your claim, identify overlooked damages, and negotiate for a fair settlement.
We can review the offer to ensure it aligns with the full scope of damages. If needed, we negotiate with the insurance company to secure a fairer settlement.
The duration varies based on the complexity of the claim and cooperation from the insurance company. We work efficiently to resolve claims promptly.
Yes, we specialize in handling denied or underpaid claims. We review the denial reasons, gather additional evidence, and appeal the decision on your behalf.
We handle communication with your insurance company on your behalf. You can rely on us to manage all aspects of the claims process.
While it's preferable to involve a public adjuster early, we can still assess damages, gather documentation, and work towards maximizing your claim even if repairs have started.
Yes, we have experience handling claims for both residential and commercial properties across the specified counties in Florida.
Our team continuously undergoes training and stays informed about changes in insurance laws and policies to provide the most current and effective services.
Yes, we can provide testimonials or references upon request. Our track record of successful claims speaks to the satisfaction of our clients.
Our team has extensive experience in navigating the unique challenges and policies of the specified Florida counties, ensuring effective and tailored solutions for our clients.
Yes, we have expertise in handling claims arising from natural disasters, including hurricanes. We understand the specific nuances of such claims and work to secure fair compensation.
While there might be specific timelines outlined in your insurance policy, it's generally advisable to initiate the claims process as soon as possible after discovering damages. We can help you understand and adhere to any applicable deadlines.
While having receipts is beneficial, we can still work to support your claim with alternative documentation, photos, and estimates. It's crucial to provide as much evidence as possible to substantiate the value of damaged items.
We employ negotiation tactics, supported by evidence and expert assessments, to address disagreements with the insurance company. If necessary, we can escalate the matter to ensure a fair resolution for our clients.
Absolutely, we specialize in handling claims related to water damage from plumbing issues. Whether it's burst pipes or plumbing leaks, we assess the damages comprehensively to ensure a fair claim settlement.
Documentation is crucial. We assist clients in gathering detailed documentation, including photos, estimates, and expert opinions, to build a strong case. Well-documented claims have a higher likelihood of success.
We analyze such allegations and work to counter them with evidence. Our team collaborates with experts to demonstrate that damages resulted from covered events rather than insufficient maintenance.
Yes, we have experience in assessing damages to stucco, a common building material in Florida. We ensure that damages are accurately identified, and the necessary repairs are accounted for in the claim.
While public adjusters can benefit many, there may be cases with minor damages or straightforward claims where the cost of hiring may outweigh the potential increase in settlement. We provide honest assessments and recommendations based on each client's unique situation.
We conduct a comprehensive assessment of all damages, considering their interplay. Our goal is to present a unified and well-documented claim that addresses all relevant damages, ensuring a fair settlement for our clients.
It's generally not advisable to hire multiple public adjusters for the same claim, as it can lead to complications and conflicts. We recommend choosing one experienced public adjuster to represent your interests effectively.
In such cases, we carefully review the denial reasons, gather additional evidence, and may pursue legal avenues if necessary. Our goal is to exhaust all options to secure a fair settlement for our clients.
We maintain open communication, providing regular updates on claim progress. Clients can reach out to us with any questions or concerns, ensuring transparency throughout the claims process.
While it's possible to switch public adjusters, it's crucial to carefully consider such a decision. We recommend discussing concerns with your current adjuster first to see if any issues can be resolved. Switching adjusters may impact the continuity of your claim representation.
LET US HANDLE YOUR CLAIM
Have questions about how to work with a public adjuster? Talk to our lead public claims adjuster today!